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How to Change Your Email on Skool

How to change the email address on your Skool account step by step, and what to check if the change does not go through.

Nathan FieldNathan FieldFounder, Backpack6 min read
Account helpChange your Skool email

You can change the email on your Skool account yourself, from the Account page in your Skool settings. You need your Skool password and the new inbox, because Skool sends a code there to check the address is yours. Here is how to change your email address on Skool step by step, plus what to check if the change does not go through.

To change your email on Skool, click your profile picture, then Settings, then Account. Click CHANGE EMAIL, type your Skool password and the new address, then click NEXT. Skool sends a verification code to the new address. Enter it and click VERIFY. If no code arrives, check spam or click Resend it.

How do I change my email on Skool?

These steps follow Skool's help article, How to change my email?, checked on 3 October 2026.

  1. Click your profile picture in the upper right corner, then click Settings.
  2. Click Account in the menu on the left. The page shows the email your account uses now.
  3. Click CHANGE EMAIL. A box called Change email opens.
  4. Type your Skool account password, then the new email address. Click NEXT.
  5. Skool sends a verification code to the new address. Open that inbox and find the code.
  6. Back on Skool, type the code into the box and click VERIFY.

To check it worked, go back to Settings, then Account. The Email line should show the new address.

Notice the steps never ask you to open your old inbox. So if you have lost an old work or school email, you can still follow them, as long as you are logged in and know your password.

Can I change my Skool email in the app?

Skool's help article shows the steps on the website, with the Settings menu on the left. It gives no separate steps for the app. If you cannot find CHANGE EMAIL on your phone, log in to skool.com in a browser and follow the steps above. Our Skool app guide lists which settings Skool documents for the app.

Why is my Skool email change not going through?

Check these in order.

The code did not arrive

  • Look in the spam, junk and promotions folders of the new inbox.
  • Check the address for a typo. The code box shows the address Skool sent the code to.
  • If the address is wrong, click Use different email in the code box and type it again.
  • If the address is right, click Resend it in the code box to have the email sent again.

Skool will not take your password

The change needs your current Skool password. If you have forgotten it, reset it first with Skool's password reset steps:

  1. Go to skool.com/reset-password.
  2. Enter the email address on your Skool account. Until the change goes through, that is still your old address.
  3. Open the link Skool emails you and set a new password.
  4. Log in with the new password, then try the email change again.

You cannot open the old inbox and have forgotten your password

The reset link goes to the email on your account, which is the old one. So here you need to contact Skool support. Skool's account security article points to skool.com/support when you need further help.

Do you need a different email for each group?

No. Skool recommends one account for every group you join or create. Its multiple accounts article says that even when an invite comes to a different email, you click the invite and log in with the account you already have. So an invite to your work address is no reason to open a second account.

If you already have two Skool accounts

Skool says there is no way to merge Skool accounts. Each one stands alone. Its advice:

  1. Pick the account you want to keep.
  2. Rejoin your groups with that account. You may need to tell a group's admin you are asking for access from a different account.
  3. For a paid group, cancel on one account and join using the other. Our guide shows how to cancel a Skool subscription.

Changing your email because someone got into your account?

If you think your account has been taken over, Skool's account security article says to do two things:

  1. Change your password.
  2. Log out of all devices. Go to Settings, then Account, and click LOG OUT EVERYWHERE (Skool's steps).

Skool also recommends you do the same for the email account you used to create your Skool account: change its password and log out of its sessions. That matters because Skool sends password reset links to the email on your account. And remember, Skool and group admins will never ask you for your password.

So that is how to change your email address on Skool: Settings, Account, CHANGE EMAIL, your password, the new address, then the code. If the code never comes or your password will not work, check spam, fix any typo and reset your password before you contact support.

FAQ

Can I change my Skool email?

Yes. Click your profile picture, then Settings, then Account, and click CHANGE EMAIL. Enter your Skool password and the new address, click NEXT, then type in the verification code Skool sends to the new address and click VERIFY. Afterwards, the Email line on the Account page should show the new address.

Why didn't I get my Skool verification code?

Check the spam, junk and promotions folders of the new inbox first. Then check the address in the code box for a typo. If it is wrong, click Use different email and type it again. If it is right, click Resend it. If nothing works, contact Skool support.

Do I need my old email to change my Skool email?

Not for the change itself. Skool's steps only ask for your Skool password and a code sent to the new address. But if you have also forgotten your password, the reset link goes to the email on your account, which is the old one. If you cannot open that inbox, contact Skool support.

Can I change my email in the Skool app?

Skool's help article only shows the steps on the website, with the Settings menu on the left. It gives no separate steps for the app. If you cannot find CHANGE EMAIL on your phone, log in to skool.com in a browser, go to Settings, then Account, and change it there.

Can I merge two Skool accounts?

No. Skool says there is no way to merge Skool accounts, and each one stands alone. Its advice is to pick the account you want to keep and rejoin your groups with it. For a paid group, cancel on one account and join with the other. You may need to tell the group's admin.

What if I forgot my Skool password?

Reset it before you change your email. Go to skool.com/reset-password, enter the email address on your Skool account and click the link Skool sends you to set a new password. Log in with it, then go to Settings, then Account, and click CHANGE EMAIL again.

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